Q1. Will this product work with any PC or laptop?
Our SSD drives use the NVMe protocol. So long as your computer or laptop’s motherboard supports this type of drive, you should have no issues. If you would like to make sure, please provide the spec detail of your motherboard or laptop and our expert staff will advise you through e-mail.
Q2. Do I require a heatsink for this SSD?
No, a heatsink is not mandatory.
Q3. What is TRIM?
TRIM is a feature that efficiently manages the unused space within an SSD, which improves the performance of read & write commands.
Q4. What is MTBF?
MTBF stands for “Mean Time Between Failure” and indicates the longevity of the SSD.
Q5. Are these SSDs compatible with the early 2012 Macbook Air?
The Macbook Airs and Macbook Retinas all use apple proprietary SSDs that are not upgradable with 3rd party drives.
Q6. Do the SSDs use TLC?
Our SSDs use Toshiba BiCS3 TLC NAND flash.
Q7. How bright are the LEDs on the RGB SSD?
13 LED work harmoniously to shine in low to mid light setting.
Q8. Device does not show in BIOS
M.2 slots can use either SATA or NVMe protocols. Double check your motherboard’s manual to ensure that NVMe drives are indeed supported. Also, ensure that your motherboard is showing EFI boot options. If your motherboard defaults to Legacy, then the drive may not appear.
Q9. M.2 device shows up in BIOS, but Windows is unable to recognize.
1. Check to make sure the M.2 device is set is the primary boot device. (Enter BIOS according to motherboard manual, look for boot order, change first entry to the M.2 device). 2. The second option is to boot up Windows. Open the disk management tool. Select the M.2 device, right-click and look for initialize option. This will give the device a partition table and add an NTSF partition. Afterwards, Windows should be able to recognize.
Q10. How did you measure your SSD speed?
Performance benchmark is measure in following condition:
CrystalDiskMark 5.1.2, 1GB range, QD=32, Thread=1
IOMeter, 1GB range, 4K data size, QD=32 (3) ATTO, transfer size 8192KB.
Q11. What is predict and fetch?
Predict & Fetch improves the read speed. When the host issues sequential read commands to the PCIe SSD, the PCIe SSD will automatically expect that the following will also be read commands. Thus, before receiving the next command, flash has already prepared the data.
Q12. Why does the 2 TB drive have fewer IOPS than the 1 TB drive?
The 2 TB drive is comprised of four 512 GB die packages whereas the 1 TB uses four 256 GB die packages. The larger memory has a slightly longer propagation time and hence, fewer IOPS.