Q1. How does the headset connect?
The audio cord uses a standard 3.5 mm audio jack. Both speaker and mic are built into one connection, but the headset comes with a Y-splitter for separate plugs as well.
Q2. Is this suitable for gaming?
Yes, this headset was designed with gamers in mind. The soft ear couplings and headband provide comfort for extended gaming sessions.
Q3. Does it have a warranty?
Yes, the headset offers an 18 month limited warranty. See the warranty section for more information.
Q4. Does it work with Xbox 1?
Yes, this headset will work Xbox 1 and later.
Q5. Why does the sound work but not the microphone?
Double check your sound properties and ensure that the microphone is set to the headset rather than the default microphone.
Q6. Does this headset require batteries?
No, the headset operates solely on the power provided by the 3.5 mm audio jack.
Q7. Does the headset have a mute button?
Yes, the headset has a remote built into the cord to provide microphone on/off and volume controls.
Q8. How long is the cord?
The cord measures 1.5m or 59in. The Y-splitter measures .2m or about 8in.
Q9. From what material is the cord made?
The internal wire is surrounded by a protective braided fiber.